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ON DEFINITION OF ‘EDUCATIONAL SERVICE QUALITY’ CATEGORY

Abstract

The bas ic theoretical and methodological approaches to the definition of the ‘educational service’ category are i nvestigated. The revealed peculiar features have permitted to formulate the author's definition of th e educational service quality and to present the development of approaches to this problem. The author's interpretation of the educational service models is given.

About the Author

Dmitry B. Dashchinskiy
Don State Technical University
Russian Federation


References

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Review

For citations:


Dashchinskiy D.B. ON DEFINITION OF ‘EDUCATIONAL SERVICE QUALITY’ CATEGORY. Vestnik of Don State Technical University. 2012;12(1-2):156-165. (In Russ.)

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ISSN 2687-1653 (Online)