ON DEFINITION OF ‘EDUCATIONAL SERVICE QUALITY’ CATEGORY
Abstract
The bas ic theoretical and methodological approaches to the definition of the ‘educational service’ category are i nvestigated. The revealed peculiar features have permitted to formulate the author's definition of th e educational service quality and to present the development of approaches to this problem. The author's interpretation of the educational service models is given.
References
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Review
For citations:
Dashchinskiy D.B. ON DEFINITION OF ‘EDUCATIONAL SERVICE QUALITY’ CATEGORY. Vestnik of Don State Technical University. 2012;12(1-2):156-165. (In Russ.)
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